AEI - Troubleshooting Tips

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Saturday, November 21, 2009

Publications Books Articles & Commentary AEI Outlooks & On the Issues Speeches & Testimony Papers & Studies Press Releases Scholars Listing by A-Z Listing by Subject Adjunct Scholars List Events Upcoming Events Past Events Event Series Multimedia Research Areas Economic Policy Studies Foreign and Defense Policy Studies Health Policy Studies Legal and Constitutional Studies Political and Public Opinion Studies Social and Cultural Studies Projects AEI Center for Regulatory and Market Studies AEI Legal Center for the Public Interest AEI's Political Corner Center for Defense Studies Election Reform Project Global Governance Watch National Research Initiative Shadow Financial Regulatory Committee Iran Tracker Public Affairs Press Releases Speeches & Testimony Contact a Scholar Multimedia Support AEI Donate Now Individuals Foundations Corporations What Others Are Saying FAQ		Troubleshooting Tips If you are having trouble with the video webcast, follow the steps below: If you are using a Mac Please note that you must have Microsoft Windows Media Player 9 installed. Use the link below to download this program. Microsoft Windows Media Player version 9 Test your system Please test your system to make sure your computer is configured properly to view this webcast. If you are able to play the Windows Media "Test" Video, your system is ready. If you are unable to play the test video, continue to follow the test tips below until you can successfully play the test video. Is there a problem with your Internet connection? Try accessing other websites to make sure that there is not a problem with your Internet connection. Can you play webcasts from another source? Try playing a webcast from another source. A good option is the public affairs web site, C-SPAN. Click here to watch C-SPAN now. If you can play video from C-SPAN and you still cannot watch the Webcast, please try the Webcast again later. Webcasts and Firewalls Some firewalls block access to webcasts. You can change the delivery protocol in your Windows Media Player to HTTP to avoid firewall problems. To change the transfer protocol to HTTP follow these steps: Start => All Programs => Accessories => Entertainment => Select Windows Media Player. In Windows Media Player: Select the "Tools" menu => "Options" => Select the "Network" tab. Deselect Multicast, UDP, TCP. Leave HTTP selected. Select OK and close Windows Media Player. NOTE: In order to receive webcasts using these deselected protocols you will have to reselect them. The steps to change the delivery protocol may vary based on the version of the Windows Media Player and version of your Windows operating system. Still Having Trouble? If you still cannot play the webcast after these steps, please contact your system administrator for further troubleshooting support. Older AEI Webcasts (Webcasts from 2004 and before) If you are having trouble viewing an older AEI webcast from 2004 or before you may need to install the ACELP.net audio codec. If you have recently installed Windows Media Player versions 9, 10 or later, you may need to install the ACELP.net audio codec on your computer. Download the ACELP.net audio codec now. Download the ACELP.net Audio Codec now		Menu Multimedia Troubleshooting Tips Hardware Requirements Video Audio Downloading Audio as Podcasts Downloading Audio from AEI.org Audio by Topic Economic Policy Foreign and Defense Policy Health Policy Legal and Constitutional Political and Public Opinion Social and Cultural Event Webcasts Interested but couldn't attend an event? Videos of on-site conferences are usually available and are typically posted on AEI.org within a day or two of the event. You can browse through our video offerings on our Multimedia section. [Proceed] Event Podcasts Check out AEI's list of audio podcasts, accessible from our Multimedia section or on iTunes. You can search for a particular event audio file or subscribe to our podcasts using a podcast aggregator like iTunes to get updates on our latest audio offerings. [Proceed]